Last updated: February 24, 2026
Introduction
Heiress, LLC ("we," "our," or "us") respects your privacy and is committed to protecting personal information. This policy explains what information we collect, how we use it, and the choices you have when you visit our website or use our platform.
Information We Collect
We may collect the following information:
• Account information such as your name, email address, and organization when you sign up or are invited to the platform
• Contact information such as your name and email when you submit a contact form or reach out directly
• Platform data including artifact records, photographs, provenance events, and communications you create within the platform
• Usage and technical data such as pages visited, browser type, device information, and log data collected automatically
Cookies and Analytics
We use Google Analytics to understand how visitors use our website and to improve site performance and usability. Google Analytics may collect information such as pages visited, time spent on pages, browser type, and approximate location.
You may opt out of Google Analytics tracking by using Google's opt-out browser add-on.
How We Use Your Information
We use your information to:
• Provide and operate the Heiress platform
• Respond to inquiries and communicate with you
• Generate provenance records and documents on your behalf
• Operate, maintain, and improve our website and platform
• Monitor platform performance and security
• Comply with legal obligations
Your Data Ownership
Your artifact records, photographs, provenance events, and business data belong to you. We do not claim ownership of content you create on the platform. If you cancel your subscription, you may request an export of your data.
Sharing of Information
We do not sell your personal information.
We may share information with service providers that help us operate our platform and business, such as hosting, storage, analytics, and email services. These providers are permitted to process information only for the purposes described above and in accordance with applicable laws.
Data Retention
We retain personal information and platform data for as long as your account is active or as needed to provide services. After account closure, data is retained for a limited period to allow for reactivation, after which it is permanently deleted.
Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and sensitive data is encrypted at rest.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, please contact us at privacy@heiress.app.
Children's Privacy
This platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by an updated date at the top of this page.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@heiress.app.
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